Privacy Policy
Last Updated: December 2, 2025
At FBPC Farmers Branch Pool Care, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
When you contact us or book a service, we collect information you provide directly to us. This may include your name, address, phone number, email address, and details about your pool and property.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you view. This helps us improve our website and understand how visitors use it.
How We Use Your Information
We use the information we collect to provide and improve our services. This includes:
- Scheduling and performing pool cleaning and maintenance services
- Communicating with you about appointments, services, and invoices
- Sending you reminders, updates, and promotional offers (you can opt out anytime)
- Processing payments and maintaining financial records
- Improving our website and customer experience
- Responding to your questions and requests
We will never sell your personal information to third parties.
Information Sharing
We may share your information with trusted service providers who help us run our business, such as payment processors, scheduling software, and accounting services. These companies are required to keep your information secure and use it only for the purposes we specify.
We may also disclose information if required by law or to protect our rights, safety, or property.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption for sensitive data, and limiting employee access to customer information.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies are small data files stored on your device.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email we send.
If you would like to exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a new "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
FBPC Farmers Branch Pool Care
13951 Senlac Dr #170, Farmers Branch, TX 75234
Phone: (214) 283-5738
Email: hi@farmersbranchpoolcare.com